Privacy Policy.
Hampsons Group respects your privacy and we will only use your information in the way we describe in this notice. When using your information, we aim to be fair and transparent and to follow our obligations under EU General Data Protection Regulations.
INFORMATION REGARDING YOUR PERSONAL DATA
We may use and update this centrally held information:
to provide you with services
and to update our records about you
We may also use your information for internal research and statistical analysis with the aim of improving our services.
The information we hold about you is confidential. We will only disclose it outside Hampsons Group when:
you have given us your consent
in order to obtain professional advice
we or others need to investigate or prevent crime (e.g. to fraud prevention agencies)
the law permits or requires it
or any regulatory or governmental body requests or requires it, even without your consent
or there is a duty to the public to reveal the information.
MONITORING
We may monitor, record, store and use any telephone, email or other electronic communications with you for training purposes, so that we can check any instructions given to us and to improve the quality of our customer service.
We will monitor network traffic from time to time for the purposes of backup and problem solving and in order to ensure that you are not misusing any of the services provided to you.
CREDIT REFERENCE AGENCIES
If you enter into an account credit application with us, in considering your application we will search your record using credit reference agencies. They will add to your record details of our search and your application and this will be seen by other organisations that make searches.
Searches will also be made in respect of directors and partners of firms applying for credit. Information held about you by the credit reference agencies may already be linked to records relating to other people with whom you have a financial association. In connection with your application you may be treated as financially linked with them and assessed with reference to any such associated records.
If you are a joint applicant or if you have told us of some other financial association with another person, or a director of a firm which is applying for a facility you are declaring that you are entitled to:
disclose information about your joint applicant, fellow directors and anyone else referred to by you
authorise us to search, link or record information at credit reference agencies about you and anyone else referred to by you
We may use a credit scoring system when assessing your application.
If you give us false or inaccurate information and fraud is identified, details will be passed to the fraud prevention agencies.
We and other organisations may also share, access and use this information to prevent fraud and money laundering, for example when:
checking details on applications for credit and credit related or other facilities
managing credit and credit related accounts or facilities
recovering debt
checking details of job applicants and employees
In addition, law enforcement agencies may access and use this information.
We and other organisations may access and use from other countries the information recorded by fraud prevention agencies.
For these purposes we or they may make further searches. Although these searches will be added to your record, they will not be shared with others.
We and the credit reference agencies will also use the records for statistical analysis about credit.
Please telephone us on 01636 551500 if you want to have details of those credit reference and fraud prevention agencies from whom we obtain and to whom we pass information about you. You have a legal right to these details.
SHARING YOUR INFORMATION
We will keep information about you on our database. We may pass information about you and your agreement to anyone we have appointed to help administer your agreement to recover amounts owing or to anyone to whom we transfer the agreement.
MARKETING
Subject to your consent, we may use your information in order to select and tell you about products and services available from us which may be of interest to you. We may pass your information to agencies conducting market research for us.
To help make our emails more interesting and relevant, we often receive a confirmation when you open an email from Hampsons Group if your computer supports such capabilities.
You have a right at any time to ask us not to contact you or give your details to others for these purposes or not to telephone you for sales purposes. You may email info@hampsonsgroup.co.uk if you wish us to stop. Protecting your privacy to the extent that sensitive personal data is processed about you, we will employ appropriate security measures given the nature of that data. However, you recognise that your use of the Internet and our website is entirely at your own risk.
We have tried to create a secure and reliable website for our users. However, we have no responsibility or liability for the security of personal information transmitted via the Internet.
We may need to provide some of your personal information to third parties that we use for the purposes of delivering specific services to you (e.g. customer support, or a transport company if you have asked us to deliver a vehicle to you).
Our website may provide links and banner advertisements to third party sites. Please note that we are not responsible for, and have no control over, information that is submitted to or collected by these third parties. Since we do not control those websites, you are responsible for reviewing and abiding by the privacy policies of these third-party sites.
PROTECTING YOUR PRIVACY
To the extent that sensitive personal data is processed about you, we will employ appropriate security measures given the nature of that data. However, you recognise that your use of the Internet and our website is entirely at your own risk.
We have tried to create a secure and reliable website for our users. However, we have no responsibility or liability for the security of personal information transmitted via the Internet.
We may need to provide some of your personal information to third parties that we use for the purposes of delivering specific services to you (e.g. customer support, or a transport company if you have asked us to deliver a vehicle to you).
Our website may provide links and banner advertisements to third party sites. Please note that we are not responsible for, and have no control over, information that is submitted to or collected by these third parties. Since we do not control those websites, you are responsible for reviewing and abiding by the privacy policies of these third-party sites.
If you feel your privacy has been breached by us, then please write to:
Data Protection Officer
Harlaxton Estates Property Group
Harlaxton Estates
Windsor House,
Long Bennington Business Park,
Long Bennington,
Newark,
NG23 5JR
YOUR RIGHTS
You may ask us not to process information for marketing purposes
You are entitled to a copy of information we hold about you and ask us to correct
You may ask us to stop using your information and delete it.
You may make a complaint to the Information Commissioner (www.ico.org.uk)
PROTECTING YOUR INTERESTS
If you feel your privacy has been breached by us, then in the first instance please write to:
Data Protection Officer
Harlaxton Estates Property Group
Harlaxton Estates
Windsor House,
Long Bennington Business Park,
Long Bennington,
Newark,
NG23 5JR
CHANGES TO THE PRIVACY POLICY
Please note that this policy will be reviewed, and may change, from time to time. The revised policy will be posted to this page so that you are always aware of the information we collect, how we use it and under what circumstances we disclose it.